Terms of Trade

Booking & Payment Policy

Deposit - A 60% Deposit is required to secure the date of the function.

Cancellations – Orders cancelled within 3 months of the function date result in an automatic forfeit of your full deposit.  Orders cancelled prior to 3 months will have the deposit refunded, less a $60 administration fee.  Orders cancelled within a month of the wedding forfeit the full amount due.
However, unforseen circumstances can result in a rescheduling of the wedding (due to a death in the family etc), and MarziAnn is happy to provide a credit note to the same value of the funds so that it can be used at a later date.  

Final Payment Arrangements – The final balance is due one week before collection.  If paying cheque it must be received 2 weeks before collection.

Pricing

Each cake is custom designed to suit your personal requirements so it is difficult to provide a fixed price list for every cake. Flowers and figurines are handcrafted with a special edible sugar paste so labour costs need to be calculated when preparing the quotation for you.  Our motto is that we will offer you a cake to suit any budget, ranging between $85 for simpler styles through to $350 for larger or more complex cakes.  If you require life size cakes then prices could reach $1000 plus.

Returns & Customer Service 

Cake decorating can be fragile and we cannot be held liable after delivery/pick up of the cake. However, should any item purchased be damaged in transit, please contact our offices immediately so that we can try and assist you wherever possible.  Please do not put your cake in the fridge as this will ruin the fondant icing. If you have any suggestions about our website or services, please contact us at our address below or by email at natalie@marziann.co.nz.